M3CA Studio (“we”, “our”, “us”) is committed to protecting the privacy of our clients, users, and visitors (“you”, “your”). This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information when you use our services or visit our website. By using our services or accessing our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

• Name
• Email address
• Phone number
• Mailing address
• Payment information
• Job title
• Company name

Technical Information

We may collect technical information automatically when you visit our website or use our services, including:

• IP address
• Browser type and version
• Operating system
• Device type
• Time zone setting
• Referring/exit pages
• Clickstream data
• Log files

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our website. Cookies are small text files stored on your device that help us enhance your user experience. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Providing and Improving Our Services

• To deliver the services you request
• To process transactions and manage billing
• To personalise your experience and improve our website
• To respond to your inquiries and provide customer support
• To send you service-related notifications

Marketing and Communications

• To send you marketing communications, newsletters, and promotional materials
• To inform you about new services, features, or updates
• To conduct surveys and gather feedback

Analytics and Research

• To analyze website usage and user behavior
• To improve our services and develop new products
• To conduct research and compile aggregate data

Security and Compliance

• To protect our users, clients, and business
• To detect and prevent fraud or other unauthorized activities
• To comply with legal obligations and enforce our terms and conditions

3. How We Share Your Information

We may share your personal information with third parties under the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, hosting providers, email service providers, and analytics services. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government regulations).

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website of any change in ownership or use of your personal information.

Protection of Rights

We may disclose your information to protect our rights, property, or safety, as well as the rights, property, and safety of our users, clients, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include encryption, firewalls, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

Access and Correction

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or incomplete. You can make this request by contacting us using the information provided below.

Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format. You can also request that we transmit this information to another data controller where technically feasible.

Deletion

You have the right to request the deletion of your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.

Restriction of Processing

You have the right to request that we restrict the processing of your personal information under certain conditions, such as when you contest the accuracy of the data or object to our processing.

Objection to Processing

You have the right to object to our processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.

Withdraw Consent

If we process your personal information based on your consent, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

7. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from those in your country. By using our services, you consent to the transfer of your information to countries outside your country of residence, including the United States, where our servers are located.

We will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy, including implementing standard contractual clauses or other lawful transfer mechanisms.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these third-party websites before providing any personal information.

9. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete the information as soon as possible. If you believe that we may have collected information from a child under 16, please contact us using the information provided below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the “Last Updated” date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

• Phone: (+44)7359079731
• Email: info@m3ca.com
• Address:35 Berkeley Square, Berkeley Mayfair, London UK, W1J 5BJ

 

12. California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). These rights include:

• Right to Know: You have the right to request that we disclose certain information about our collection and use of your personal information over the past 12 months.
• Right to Delete: You have the right to request that we delete any of your personal information that we have collected, subject to certain exceptions.
• Right to Opt-Out: You have the right to opt-out of the sale of your personal information.
• Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising any of your CCPA rights.

To exercise your California privacy rights, please contact us using the information provided above. We may need to verify your identity before processing your request.

13. European Privacy Rights

If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). These rights include:

• Right to Access: You have the right to access the personal information we hold about you.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal information.
• Right to Erasure: You have the right to request deletion of your personal information under certain circumstances.
• Right to Restriction of Processing: You have the right to request restriction of processing of your personal information.
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal information under certain conditions.
• Right to Withdraw Consent: If we process your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise your European privacy rights, please contact us using the information provided above. We may need to verify your identity before processing your request.

14. International Users

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to the transfer of your information to our facilities and to the facilities of those third parties with whom we share your information as described in this Privacy Policy.

Conclusion

Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy provides a comprehensive overview of our data collection, use, and sharing practices. If you have any questions or need further information, please contact us using the information provided above.

Thank you for trusting M3CA Studio with your personal information. We value your business